Our Guarantees
Your Investment is Protected
We stand behind every project with comprehensive guarantees, full insurance coverage, and dedicated aftercare support. Build with complete peace of mind.
Our Guarantees
We stand behind every project with comprehensive guarantees, full insurance coverage, and dedicated aftercare support. Build with complete peace of mind.
What's Covered
Every project comes with written guarantees that protect your investment long after we've finished.
All structural and finishing work is fully guaranteed for three years from project completion. If anything isn't right, we'll fix it at no extra cost.
Every project is completed to full Building Control standards. You'll receive all certificates and sign-offs required for legal compliance.
Our relationship doesn't end at handover. We provide ongoing support to address any concerns and ensure your complete satisfaction.
Fully Protected
We carry comprehensive insurance and maintain all required certifications for your complete protection.
£5 million public liability insurance covering any accidental damage or injury during your project.
Protection against design or specification errors, giving you financial security throughout.
Full coverage for our team on your site, meeting all legal requirements for construction work.
All electricians, plumbers, and gas engineers hold current certifications and accreditations.
Quality Assurance
Every project goes through rigorous quality checks at each stage of construction.
Structural engineer sign-off before any building work proceeds. Foundations are checked for depth, reinforcement, and concrete quality.
All electrical, plumbing, and structural elements inspected before walls are closed. Building Control inspection at this stage.
Insulation, vapour barriers, and all hidden services verified before finishing work begins. Photo documentation provided.
Comprehensive walkthrough with you present. Every detail checked against specification. Snagging list created and resolved.
Complete documentation including warranties, certificates, maintenance guides, and emergency contact details.
On-Site Standards
We understand that construction happens in your home. Our teams follow strict protocols to minimise disruption and maintain a safe, clean environment throughout your project.
Work areas tidied and debris removed every evening.
Clear walkways and proper barriers throughout.
Sheeting, extraction, and air filtration where needed.
Regular removal and responsible recycling.
Progress reports with photos every Friday.
Site secured at end of each day.
Client Confidence
Six months after completion, we noticed a small crack in the plastering. One call and it was fixed within 48 hours - no questions asked. That's the kind of aftercare you want.
David & Emma, BarnetThe documentation we received was incredibly thorough. Every certificate, every warranty, all organised in a folder. It made our home insurance renewal so much easier.
Priya, Muswell HillThe site was spotless every evening. We were living in the house during the extension and honestly, it was far less disruptive than we expected.
James, FinchleyCommon Questions
Our guarantee covers all workmanship - structural work, roofing, plastering, tiling, joinery, and installations. If something we've done develops a fault within three years, we'll repair it free of charge.
Materials like boilers, windows, and appliances come with their own manufacturer warranties (typically 5-10 years). We'll register these on your behalf and provide all documentation.
For emergencies (leaks, electrical faults), we aim for same-day response. For non-urgent matters, we'll be in touch within 48 hours and schedule a visit at your convenience.
Yes, absolutely. Every project requiring Building Regulations approval will receive a completion certificate. We handle all inspections and submissions on your behalf.
Our guarantee is transferable to the new owners for the remainder of the 3-year period. This can be a valuable selling point for your property.
Yes. We carry full employer's liability insurance, and all subcontractors must provide proof of their own insurance before working on your project.
Get in touch for a free consultation. We'll walk you through exactly what's covered.